Question 1

Do you offer shipping for clients that are not local?

Accepted Answer

Yes! Shipping is offered throughout the United States.

Question 2

BRIDES-Can I rent a dress or veil  for my real wedding, rehearsal dinner, elopement?

Accepted Answer

All of our veils are available for real brides to rent for their special day!
Additionally, any mini, midi dresses or two piece corset sets can be used for your bridal events.

Full length/ Ceremony gowns are typically used for photoshoots only. However, on a case by case basis, an actual event such as a wedding or elopement may be approved.

Question 3

Do I clean the dress before returning?

Accepted Answer

No. A standard cleaning is included in the rental fee. See below for returns with excessive stains or odors.Cleaning FeeIf the gown is returned with excessive stains, a cleaning fee will apply. (up to $100). Renter will be notified by email after dress inspection (within 24-48 hrs after returning the dress) of any cleaning charges.

Question 4

Can the dresses go in the water at beach shoots?

Accepted Answer

Beach photoshoots are welcomed and getting the hem wet while walking along the shore is not a problem. Just make sure to allow for the dress to hang dry fully before placing it back into the garment bag.
The dresses, however, are NOT to be used IN any body of water. Immersing the dress fully in the salt water causes too much wear and tear.

Question 5

What should I avoid while wearing the gown?

Accepted Answer

Follow these guidelines for the best way to keep the dress in tip top shape and avoid any cleaning and/or repair fees. 
 
No Self tanners (unless applied at least 48 hours prior), body shimmer or body makeup, heavy perfumes and body oils are to be used as they are a risk for stains and would require an additional cleaning fee and/or repair or replacements fees.

Do NOT use Rental dresses  around anything with the potential to cause damage including, but not limited to: use around or on HORSES, smoke, smoke bombs, flames, sparklers.

The dresses are NOT to be immersed in water while at beach photoshoots or where other bodies of water are present. This includes NOT using the dress during heavy downpour.

Avoid sitting on textured surfaces such as rocks, logs etc. UNLESS placing a towel or blanket under you.

Please pick up the bottom of the dress while walking in areas of mud, excessive dirt, water, and avoid thorns/sticks or any sharp debris on location 
 
Thank you for doing your part in keeping the gowns in rental condition!

Question 6

I'm local, where is dress pick up and drop off?

Accepted Answer

Dress pick up and drop offs are at a Starbucks in South Tampa. The week before your shoot, I will reach out to set up a time to meet.

Question 7

Can I try on a dress if I live locally in Tampa, FL?

Accepted Answer

Unfortunately, no.  As most of our business is shipping gowns out of state, we do not have a storefront for trying on. Additionally, many of the dresses book back to back or need to be cleaned in between rentals, making it difficult to schedule a try on.

Question 8

Can I cancel my order?

Accepted Answer

Cancellation Policy: 
Cancellation within 48 hours of placing your order will result in full refund (minus credit card transaction fees). If your order is cancelled after this 48 hr window, you will receive store credit for the same dollar amount that can be used towards another future rental. This credit must be used within 1 year.

Question 9

My photoshoot date changed due to bad weather, can I reschedule?

Accepted Answer

Yes, however the reschedule dates will be subject to your dress availability. One reschedule is at no additional cost. After the first reschedule, every subsequent change in rental date will be charged a $25 reschedule fee.

*Shipped reschedules: Sometimes the dress can not be kept longer due to another rental, in which case you would need to mail the dress back. You can then reschedule and pay only shipping fees for the new rental date.

FREQUENTLY ASKED Questions

FAQ

Do you offer shipping for clients that are not local?

BRIDES-Can I rent a dress or veil for my real wedding, rehearsal dinner, elopement?

Do I clean the dress before returning?

Can the dresses go in the water at beach shoots?

What should I avoid while wearing the gown?

I'm local, where is dress pick up and drop off?

Can I try on a dress if I live locally in Tampa, FL?

Can I cancel my order?

My photoshoot date changed due to bad weather, can I reschedule?

​

FREQUENTLY ASKED Questions

FAQ

Do you offer shipping for clients that are not local?

BRIDES-Can I rent a dress or veil for my real wedding, rehearsal dinner, elopement?

Do I clean the dress before returning?

Can the dresses go in the water at beach shoots?

What should I avoid while wearing the gown?

I'm local, where is dress pick up and drop off?

Can I try on a dress if I live locally in Tampa, FL?

Can I cancel my order?

My photoshoot date changed due to bad weather, can I reschedule?